Browsing by Author "Usfekes, Cagdas"

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Citation - WoS: 6
Citation - Scopus: 6
Auction-Based Serious Game for Bug Tracking
(Wiley, 2019) Usfekes, Cagdas; Tuzun, Eray; Yilmaz, Murat; Macit, Yagup; Clarke, Paul; Yazılım Mühendisliği
Today, one of the challenges in software engineering is utilising application lifecycle management (ALM) tools effectively in software development. In particular, it is hard for software developers to engage with the work items that are appointed to themselves in these ALM tools. In this study, the authors have focused on bug tracking in ALM where one of the most important metrics is mean time to resolution that is the average time to fix a reported bug. To improve this metric, they developed a serious game application based on an auction-based reward mechanism. The ultimate aim of this approach is to create an incentive structure for software practitioners to find and resolved bugs that are auctioned where participants are encouraged to solve and test more bugs in less time and improve quality of software development in a competitive environment. They conduct hypothesis tests by performing a Monte Carlo simulation. The preliminary results of this research support the idea that using a gamification approach for an issue tracking system enhances the productivity and decreases mean time to resolution.
Citation - WoS: 4
Citation - Scopus: 5
Examining reward mechanisms for effective usage of application lifecycle management tools
(Springer-verlag Berlin, 2017) Usfekes, Cagdas; Yilmaz, Murat; Tuzun, Eray; Clarke, Paul M.; O'Connor, Rory V.; Yazılım Mühendisliği
Application lifecycle management (ALM) highlights the rules of the road for the entire software ecosystems' lifecycle. Successful ALM enables clarity around the entire delivery effort, from defining requirements to deploying the software product. One of the challenges in software engineering today is to orchestrate ALM tools to a set of software projects effectively. In particular, it is challenging for software practitioners to continuously fully engage with the tasks that are assigned to them. The goal of this study is to address such situations using a game theoretic approach by utilizing a reward mechanism, which we intent to test in a medium-sized software development organization. Based on a set of game elements, this study proposes an auction mechanism to address human resource allocation and task optimization issues, and consequently tackle the potential problem of software practitioners' engagement.