Bilgi Teknolojisi Bölümü Tezleri
Permanent URI for this collectionhttps://hdl.handle.net/20.500.12416/298
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Browsing Bilgi Teknolojisi Bölümü Tezleri by Author "Al-Tameemi, Ahmed Abdulmahdi Hussein"
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Master Thesis Use of content management systems in business: A comparison of open source content management systems(Çankaya Üniversitesi, 2017) Al-Tameemi, Ahmed Abdulmahdi HusseinThere are many Content Management Systems (CMSs) that have appeared and were adopted in the mid-1990s to satisfy the needs of providing optimal solutions in organizing business website content. Due to the many controversial arguments about what CMS is appropriate for a business website, this study aims to help decision makers and IT managers in businesses to decide on the best open source CMS. In this study, the latest versions of three widely used CMSs, namely WordPress, Joomla and Drupal, have been selected according to their market share. Our methodology has four steps. In the first step, while developing comparison criteria, we published an online survey that represents a pool of 76 candidate criteria to be determined according to IT experts' opinion according to their importance. We installed CMSs on online servers and we tested these systems according to absolutely essential and important criteria determined by experts in the field. We performed a functional analysis for each system, i.e., whether a system performs a specific criterion depending on a core feature "Built-in," or the system needs to be extended with a third-party extension "Plug-in." Our criteria covered the complexity of installation, social media integration, security, performance and usability features. Lastly, usability tests were conducted using the Post-Study-System-Usability-Questionnaire tool to discover which CMS offers the easiest learning curve. We concluded that Joomla is the best among its competitors because this system outperformed the other two systems and supported most of our criteria as core features. Furthermore, Joomla combines the flexibility of Drupal and the intuitive "User Friendliness" of WordPress as it allows the creation of high-quality websites by non-technical users. Joomla also offers a moderate learning curve based on final usability test results.