Browsing by Author "Alrawi, L.N."
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Conference Object Citation - Scopus: 5Investigating End User Errors in Oil and Gas Critical Control Systems(Association for Computing Machinery, 2020) Alrawi, L.N.; Pusatli, T.; 51704; 03.07. Yönetim Bilişim Sistemleri; 03. İktisadi ve İdari Birimler Fakültesi; 01. Çankaya ÜniversitesiSystem availability and efficiency are critical in the petroleum sector as any fault affecting those systems may negatively impact operations resources, such as money, human resources and time. Therefore, it has become important to investigate the reasons for such errors. In this study, human error has been targeted since a number of these errors is projected to increase in the sector. The factors that affect end user behavior are investigated in addition to an evaluation of the relation between system availability and human behavior. An investigation has been performed following the descriptive methodology in order to gain insights into human error factors. Questionnaires related to software/hardware errors and errors due to the end user were collected from 81 site workers. The findings indicate a potential relation between end user behavior and system availability. Training, experience, education, work shifts, system interface, usage of memory sticks and I/O devices were identified as factors affecting end user behavior, hence system availability and efficiency. © 2020 ACM.Conference Object Survey on Interface Usability Evaluation for Oil and Gas Critical Control Systems(Institute of Electrical and Electronics Engineers Inc., 2021) Alrawi, L.N.; Ashour, O.I.; Zeain, A.; 01. Çankaya ÜniversitesiUsability is the key to develop and improve any system as it represents the direct contact point between users and machines. The use of the critical control system in the oil and gas industry is increasing. Due to the complexity of these systems, its interface usability should be assessed and developed periodically. In this research, the attributes that affect interface usability are identified. The usability of the Torque Turns System (TTS) is evaluated since the periods of downtime is projected to increase in the field. There are some works similar to our work however none of them had collected data directly from real operators from the field. An evaluation of the torque turn system interface usability is performed using questionnaire related to common interface usability attributes including accessibility, learnability, effectiveness, memorability, efficiency, safety, cognitive load, understandability, and satisfaction. The findings indicate a potential weakness in terms of understandability and accessibility © 2021 IEEE.
