Browsing by Author "Bilgen, Semih"

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    A Case Study on Web-Based Information System Evaluation
    (Acad Conferences Ltd, 2014) Tokdemir, Gul; Tokdemir, Gül; Bilgen, Semih; Ercil, Yavuz; Bilgisayar Mühendisliği
    A new framework is proposed to assess web-based information systems (WISs) which is domain-independent, that is, can be applied for profit seeking as well as service oriented or non-profit seeking organizations. Assessment starts from an identification of the critical success factors (CSF) that outline organizational strategies, and proceeds to determine the measures of three categories of relationships: User-WIS, Other systems-WIS, Organization-WIS. These measures and CSF's are evaluated collectively to arrive at an effectiveness measure. A case study illustrating the applicability of the assessment framework in the e-business domain is presented.