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Browsing by Author "Mohammed, Ihab Issa"

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    Master Thesis
    The impact of training and development on employees' performance: Applications in the ministry of finance, Iraq
    (2017) Mohammed, Ihab Issa
    Training and development programs are one of the most important tools used by organisations to develop their human resources. Training and development has an important role in refining knowledge, skills, and individual behaviour, providing the core competencies through which the organization can use its human resources most efficiently. This study aims at determining the impact of training and development programs on the performance of employees in the Ministry of Finance, Iraq. Descriptive analytical method was employed to conduct this study. Primary and secondary sources of data were used in the analysis. A quantitative research approach was chosen for collecting data. The sample of this study was taken from a total of 6090 employees of the Ministry of Finance, 306 respondents have participated in this study. The stratified random sampling technique was used in order to select the participants from Ministry of Finance and its affiliates. SPSS version 21 was used to analyse the collected data. Short-term training programs, design and delivery of training, mentoring programs, and coaching programs were used as independent variables for predicting the dependent variable which is the employees' performance. The results of descriptive statistics showed that the current training and development programs were good but below the desired level. The correlation analysis revealed that the relationship between the independent variables and the dependent variable is significantly and positively correlated. Multiple regression analysis results indicate that independent variables account for 37.9% of the variation in the employees' performance. Regarding the impact of each variable on performance, coaching has the highest influence on employees' performance in the Ministry of Finance, followed by design and delivery, short-term training programs, and finally mentoring. Based on the findings of this study, it is recommended that the Ministry of Finance should conduct a comprehensive revision for the instruments related to improving the quality of training, and should put emphasis on coaching programs In addition, Ministry of Finance should put more emphasis on the design and delivery of training, short-term training programs, and mentoring, due to their importance in affecting employees' performance.