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A case study on web-based information system evaluation

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2014

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ACAD Conferences Ltd

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Abstract

A new framework is proposed to assess web-based information systems (WISs) which is domain-independent, that is, can be applied for profit seeking as well as service oriented or non-profit seeking organizations. Assessment starts from an identification of the critical success factors (CSF) that outline organizational strategies, and proceeds to determine the measures of three categories of relationships: User-WIS, Other systems-WIS, Organization-WIS. These measures and CSF's are evaluated collectively to arrive at an effectiveness measure. A case study illustrating the applicability of the assessment framework in the e-business domain is presented.

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Web-Based Information Systems, Effectiveness, Assessment

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Citation

Tokdemir, Gul; Bilgen, Semih; Ercil, Yavuz, "A case study on web-based information system evaluation" Proceedings Of The 8th European Conference On Is Management And Evaluation (ECIME 2014), pp.244-252, (2014)

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Proceedings Of The 8th European Conference On Is Management And Evaluation (ECIME 2014)

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244

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252