Machine Learning-Based Silence Detection in Call Center Telephone Conversations
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Date
2019
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Institute of Electrical and Electronics Engineers Inc.
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Clustering, MFCC, Bag of Audio Words, Call Center, Voice Activity Detection
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2019 International Conference on Artificial Intelligence and Data Processing Symposium, IDAP 2019 -- 2019 International Conference on Artificial Intelligence and Data Processing Symposium, IDAP 2019 -- 21 September 2019 through 22 September 2019 -- Malatya -- 153040
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