Machine Learning-Based Silence Detection in Call Center Telephone Conversations
| dc.contributor.author | Ozan, Sukru | |
| dc.contributor.author | Iheme, Leonardo O. | |
| dc.contributor.author | Akagunduz, Erdem | |
| dc.date.accessioned | 2026-04-03T15:01:03Z | |
| dc.date.available | 2026-04-03T15:01:03Z | |
| dc.date.issued | 2019 | |
| dc.description.sponsorship | Türkiye Bilimsel ve Teknolojik Araştirma Kurumu, TÜBITAK, (7170694, TEYDEB 1507) | |
| dc.description.sponsorship | This study is supported by the Scientific and Technological Research Council of Turkey under the grant TEYDEB 1507, project number 7170694. | |
| dc.identifier.doi | 10.1109/IDAP.2019.8875958 | |
| dc.identifier.isbn | 9781728129327 | |
| dc.identifier.scopus | 2-s2.0-85074878862 | |
| dc.identifier.uri | https://hdl.handle.net/20.500.12416/16021 | |
| dc.identifier.uri | https://doi.org/10.1109/IDAP.2019.8875958 | |
| dc.language.iso | en | |
| dc.publisher | Institute of Electrical and Electronics Engineers Inc. | |
| dc.relation.ispartof | 2019 International Conference on Artificial Intelligence and Data Processing Symposium, IDAP 2019 -- 2019 International Conference on Artificial Intelligence and Data Processing Symposium, IDAP 2019 -- 21 September 2019 through 22 September 2019 -- Malatya -- 153040 | |
| dc.rights | info:eu-repo/semantics/closedAccess | |
| dc.subject | Clustering | |
| dc.subject | MFCC | |
| dc.subject | Bag of Audio Words | |
| dc.subject | Call Center | |
| dc.subject | Voice Activity Detection | |
| dc.title | Machine Learning-Based Silence Detection in Call Center Telephone Conversations | en_US |
| dc.type | Conference Object | |
| dspace.entity.type | Publication | |
| gdc.author.scopusid | 37035860200 | |
| gdc.author.scopusid | 14056600700 | |
| gdc.author.scopusid | 8331988500 | |
| gdc.description.department | Çankaya Üniversitesi | |
| gdc.description.departmenttemp | [Iheme L.O.] AdresGezgini Inc. Research Development Center, Izmir, Turkey; [Ozan S.] AdresGezgini Inc. Research Development Center, Izmir, Turkey; [Akagunduz E.] Lectrical and Electronics Engineering Department, Çankaya University, Ankara, Turkey | |
| gdc.description.publicationcategory | Konferans Öğesi - Uluslararası - Kurum Öğretim Elemanı | |
| gdc.index.type | Scopus | |
| relation.isOrgUnitOfPublication | 0b9123e4-4136-493b-9ffd-be856af2cdb1 | |
| relation.isOrgUnitOfPublication.latestForDiscovery | 0b9123e4-4136-493b-9ffd-be856af2cdb1 |