İşletme Bölümü Yayın Koleksiyonu
Permanent URI for this collectionhttps://hdl.handle.net/20.500.12416/403
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Article Giyim ve gıda ürünleri kategorilerinde tüketicilerin plansız satın alma davranışları üzerine bir araştırma(2011) Akagün Ergin, Elif; Özdemir Akbay, HandanKüresel rekabetin giderek artmasıyla, işletmeler etkin pazarlama stratejileri geliştirebilmek amacıyla tüketicilerin satın alma davranışları hakkında detaylı bilgiye ihtiyaç duymaktadırlar. Bu çalışmanın amacı, tüketicilerin giyim ve gıda ürünleri kategorisindeki plansız satın alma davranışlarını ortaya koymaktır. Buna ek olarak, tüketicilerin plansız satın alma davranışlarında cinsiyet ve gelir düzeyi gibi temel demografik değişkenlerin etkisi ile alışveriş sıklıklarının plansız satın alma davranışı üzerindeki etkilerini ortaya koymak da amaçlanmıştır. Araştırmanın kapsam ve amacı doğrultusunda geliştirilen bir anket formu, Ankara ilindeki alışveriş merkezlerinde, yüz yüze görüşme yöntemiyle, 394 kişilik bir örnek üzerinde yapılmıştır. Elde edilen verilere uygulanan “Korelasyon” ve “Bağımsız Örneklemler için T-Testi” analiz yöntemleri sonucunda, tüketicilerin belirlenen iki kategorideki plansız satın alma faaliyetlerindeki temel nedenler ile cinsiyet ve gelir grubundan kaynaklanan farklılıklar ortaya konmaya çalışılmıştır.Article Key Factors for Student Recruitment: The Issue of University Branding(2012) Taş, Ayşegül; Akagün Ergin, ElifConsidering the number of universities and the size of the young population targeted for higher education in Turkey, there is an urgent need for further research studies on university branding efforts. The aim of this exploratory research study is to explore specific factors/criteria that Turkish students consider during the process of selecting a graduate degree program at a university in the USA and to contribute to the limited research in the area of university branding. The Analytic Hierarchy Process (AHP), which is a structured technique for analyzing complex, multi-criteria decisions, has been used for this research. Surveys were applied to students in order to discover specific factors/criteria that Turkish students employ during the process of selecting a graduate degree program at a university in the USA. In this study, there are many decision-criterias that need to be taken into consideration and each criterion must be analyzed with respect to a specific university. The in-depth interviews with professors/education counselors, student survey applications, and the analysis of previous stream of related research has led to identification of criterias to be used in the study. Following the pairwise comparisons, a survey has been designed to assess the relative superiority of the 12-criteria in the model. The most prominent criteria during the process of selecting a graduate degree program was reported as “Post Graduation Job and Career Prospects”. The findings of this study can be used to support those who have the intention to develop a successful university brand.Article Do Young Consumers Abandon Ship after a Celebrity Endorsement Scandal? Evidence from an Emerging Market(2019) Akagün Ergin, Elif; Özdemir, HandanCelebrity endorsement is an effective method of advertising due to the great influence they exertover the members of a society. The success of a brand can be completely intertwined with thesuccess of a celebrity. The research investigates the effectiveness of celebrity endorsements asa method of promotion in the minds of consumers today. Another major goal of this research isto explore whether Turkish consumers are affected by celebrity scandals and will continue similarpurchase behaviour subsequent to the publicizing of a scandal. Descriptive research is conductedon a sample of 390 participants to establish the overall attitudes, and purchase behaviour ofTurkish consumers.Through the data obtained via face-to-face surveys, it is concluded that themajority of consumers are highly critical about the private lives of celebrities and when acelebrity is involved in a scandal, this ultimately leads to an adverse influence on the decision topurchase a product or service endorsed by that celebrity. The results from this study hasconfirmed that there is a great risk for companies who use celebrity endorsements in the Turkishmarket, since consumers care significantly when the reputation of a celebrity is tarnished.Companies need to figure out how to distance themselves from a celebrity and do damage controlfollowing the eruption of a scandal in order to avoid the collapse of their brands.Article Brand Loyalty İn The Cosmetics Industry: A Field Study On Turkish Women‟s Brand Loyalty Among Cosmetics Products(2005) Akagün Ergin, Elif; Özdemir, Handan; Parıltı, NurettinCosmetics industry has a share of 135 billion dollars in the global market. The biggest multinational cosmetics companies in the world such as Avon, Procter and Gamble, Estee Lauder, Nivea, L’oreal are very much interested in the Turkish market. Turkey is a developing country in terms of cosmetics consumption and has a great potential with a population of 70 million. This study aims to determine whether turkish women have brand loyalty among skin-care products in the cosmetics sector. It is our hope that the results of this study will help foreign and domestic cosmetics companies, already existing in or planning to enter the Turkish market, in shaping their marketing strategies.Article Consumer Preferences for Fast Food Brands: Evidence from an Emerging Country(2017) Özdemir, Handan; Akagün Ergin, ElifAmid the economic problems and health concerns, there has been a rapid growth in the fast food industry in Turkey, with 3,453 restaurants currently serving the market. Fast food consumption is more popular among children and teenagers making. Turkey a very lucrative market, since almost half of the country s 73 million population is under the age of 25.The aim of this research is to explore young consumers overall behavior toward fast food chains. More specifically, the purpose here is to identify the key factors that influence these young consumers preferences of local and international brands of fast food restaurants. A total of 400 students were recruited from two public and two private universities. Results of factor analysis suggest five dominant factors that have an impact on young consumers preferences of different brands of fast food restaurants. These factors include brand name reputation, cost,convenience, consistency and quality. Moreover, it is observed that these five factors are significantly related to several demographic variables such as age, gender, income level.Results of this study emphasize the importance of the dominant factors that young consumers consider as critical when they compare various fast food brands and make a final purchase decision.Book Part Etkili ve Basarili Ulus Marka Yaratma Sureci(Akademisyen Yayınevi, 2019) Akagün Ergin, Elif